The integration does the following:
- Provisioning and deprovisioning of the Acronis Cyber Cloud services to new and existing [[ConnectWise Manage|ConnectWise PSA]] customers by using the ConnectWise PSA console.
- Automatic billing of backup customers in the ConnectWise PSA console, based on their usage of Acronis Cyber Cloud.
- Automatic creation of tickets for backup, recovery, or quota-related issues in the ConnectWise PSA console.
# Billing^[[Billing (Pay-as-you-go or Prepaid) – ConnectWise PSA (Manage) (acronis.com)](https://www.acronis.com/en-us/support/documentation/ConnectWisePSA/#billing-pay-as-you-go-or-prepaid.html)]
- **Pay-as-you-go (PAYG) billing** means charging a customer for the actual resource usage on a defined rate. If the PAYG billing is defined, resource usage is synchronized from Acronis Cyber Cloud to ConnectWise PSA with a 15 minutes interval.
- **Prepaid billing** implies setting quotas to Acronis Cyber Cloud offering items based on the total quantity of additions defined in ConnectWise PSA.