# Automated Device Enrollment Automated Device Enrollment lets you automate [[mobile device management (MDM)|MDM]] enrollment and simplify initial device setup. You can supervise devices during activation without touching them, and lock MDM enrollment for ongoing management. ## Device Purchasing ## Customer Number The Apple Customer Number is the account number (or numbers) assigned to your organization by Apple, used to purchase Apple hardware or software.^[https://support.apple.com/guide/apple-business-manager/manage-device-suppliers-axmef1c47493/web] You can use either of the following two methods to obtain a customer number. - Reach out to +1 800-854-3680 - apple.com/retail/business click shop now and then you can click new customer. ## Activation Lock I ran into an issue on [[2024-02-27]] with activation lock after sending the erase command from [[Addigy]]. ## Check your eligibility [[Apple Business Manager]] and [[Apple School Manager]] are available to organizations that purchase devices through specific channels. # Add devices manually You can add the following devices using [[Apple Configurator]] to [[Apple Business Manager]], even if they weren’t purchased directly from Apple or from an Apple Authorized Reseller or cellular carrier: - iPhone, iPad, and Apple TV - iPhone, iPad, and Mac computers (running macOS 12.0.1 or later) with Apple silicon or the [Apple T2 Security Chip]([Mac computers with the Apple T2 Security Chip - Apple Support](https://support.apple.com/en-us/103265)). - [HCS Technology Group - Add a Mac Computer to Apple Business Manager or Apple School Manager Without Erasing it First (hcsonline.com)](https://hcsonline.com/support/white-papers/add-mac-computers-to-apple-business-manager-or-apple-school-manager-without-erasing-it-first)