# [Apple Device Support Tutorials | Apple Training](https://it-training.apple.com/tutorials/apt-support)
# About
The Apple Device Support exam covers all the learning objectives listed in [Reviewing the Learning Objectives](https://it-training.apple.com/tutorials/support/supx02), not only the topics in this course. To prepare for the exam, follow this approach:
- Read the objectives in [Reviewing the Learning Objectives](https://it-training.apple.com/tutorials/support/supx02) to identify the topics and resources you need to study.
- Complete this course. Study its content and linked resources, perform the exercises, and use the Check Your Understanding questions at the end of each tutorial to reinforce your knowledge.
- Study the linked resources for each learning objective in [Reviewing the Learning Objectives](https://it-training.apple.com/tutorials/support/supx02) and listed in [Apple Device Support Resources](https://it-training.apple.com/tutorials/support/sup003).
- Try to answer the questions in [Practicing with Sample Questions](https://it-training.apple.com/tutorials/support/supx03).
- Gain practical experience in supporting Apple devices in an organization.
[[Backing Up iPhone or iPad]]
- Back up and restore device configuration and related data using Apple Configurator.
- Manage user accounts and data storage for iOS and iPadOS.
- Recognize iCloud capability.
- Recognize the differences as to where iOS and iPadOS store data.
- Troubleshoot iCloud features and recognize MDM settings that conflict with iCloud features.