# What we want
- Simplified management and alerts.
- Configuration for tuning alerts.
- Catch gaps in toolset.
- Custom monitors
- Automatic remediation.
- Feature updates
# Benefits
- [[BitLocker]] management.
- Warranty management
# Cons
- ScreenConect (ConnectWise Control) integration only works with cloud-hosted instances.^[[ConnectWise Control (ScreenConnect): Integration Guide – NinjaOne Dojo](https://ninjarmm.zendesk.com/hc/en-us/articles/360048873071-ConnectWise-Control-ScreenConnect-Integration-Guide)] However, I checked on 2024-12-13 and it works fine.
## question
- automate agent deployment? Better then cw?
- Links/ticket submission in tray icon
- Automatically map ticket category based on alert.