# What we want - Simplified management and alerts. - Configuration for tuning alerts. - Catch gaps in toolset. - Custom monitors - Automatic remediation. - Feature updates # Benefits - [[BitLocker]] management. - Warranty management # Cons - ScreenConect (ConnectWise Control) integration only works with cloud-hosted instances.^[[ConnectWise Control (ScreenConnect): Integration Guide – NinjaOne Dojo](https://ninjarmm.zendesk.com/hc/en-us/articles/360048873071-ConnectWise-Control-ScreenConnect-Integration-Guide)] However, I checked on 2024-12-13 and it works fine. ## question - automate agent deployment? Better then cw? - Links/ticket submission in tray icon - Automatically map ticket category based on alert. # Feature Requests - Native script to refresh software list. - Ability to search through activity list - Script revision history. - Make API requests from Ninja. I want to query the health of the Huntress agent from Ninja and alert on it. - Set the connect ## Account Manager Questions - What is the frequency of a condition that checks if software exists?![[Pasted image 20250916212427.png]] - This is not running every 6 minutes.![[Pasted image 20250917175630.png]] - Reset condition at 6:12pm, it was immediately re-triggered, ran the remediation script successfully, then kept the alert triggered.![[Pasted image 20250917184756.png]] - I have alerts that were triggered for 10% disk space remaining. I adjusted the alert to be 10GB remaining, the 10% tickets have not been resolved. # Good Links https://ninjarmm.zendesk.com/hc/en-us/articles/360019787552-Automation-Library-FAQ - [Automation Library: Parameters](https://ninjarmm.zendesk.com/hc/en-us/articles/360020837911) - [Automation Library: Using Variables in Scripts](https://ninjarmm.zendesk.com/hc/en-us/articles/17783013460621-Automation-Library-Using-Variables-in-Scripts) - [Custom Field Speedrun: Personalize Your IT Workflow in Under an Hour](https://www.youtube.com/watch?v=QvDygAJrlq0)