# Symptoms
- Outlook/Teams says 'Not connected'
# Cause
- Undetermined issue with [[Dell Optimizer]]
# Resolution
- Uninstall [[Dell Optimizer]]
# Additional Info
[Dell Optimizer causing Outlook and Teams disconnections : sysadmin (reddit.com)](https://www.reddit.com/r/sysadmin/comments/10laf9n/dell_optimizer_causing_outlook_and_teams/)
[if any of y'all are having issues with Dell laptops... : sysadmin (reddit.com)](https://www.reddit.com/r/sysadmin/comments/y913xe/if_any_of_yall_are_having_issues_with_dell_laptops/)