There are 2 guides from ConnectWise on how to update ScreenConnect when it is connect to ConnectWise Automate, both are not accurate. Follow the steps below to update the ScreenConnect server. # 1. Check the version of ScreenConnect Sign into the ScreenConnect administration page ([scr.macatawatech.com/administration](https://scr.macatawatech.com/Administration)) and compare "Your Version" to "Latest Version" # 2. Download the latest version of ScreenConnect Visit the download link [screenconnect.com/download](https://www.screenconnect.com/download) and download the latest version of ScreenConnect. # 3. Create a backup of the ScreenConnect server Make a copy of the ScreenConnect directory at `C:\Program Files (x86)\ScreenConnect`. Store this backup in a safe place. > **Note:** You might need to stop these services before completing your backup: - ScreenConnect Relay - ScreenConnect Session Manager - ScreenConnect Web Server # 4. Install the latest version of ScreenConnect 1. Set the ScreenConnect server (MT-APP02) to ThreatLocker installation mode linked to "ScreenConnect Server". 2. Run the downloaded package. 3. Agents will slowly upgrade to the latest version. # Optional: Update ScreenConnect Agents While agents will slowly upgrade to the latest version you can manually update ScreenConnect agents. ## Reinstall through ScreenConnect Through ScreenConnect, select your machines, right-click, and select **Reinstall**. ## Redeploy through ConnectWise Automate You can instead use the Redeploy command within ConnectWise Automate. Navigate to the Browse screen and scroll to the bottom of the list; this ensures that ConnectWise Automate sees all computers. Press Ctrl+A to select all machines in the list, then right click and select **Control** > **Redeploy**.