# Issues - When I added my UniFi identity subnet to SD-WAN it did not immediately get the new routes. I had to reload the credentials. # UniFi Relationships I believe these are the types of relationships you can have with UniFi. - UniFi Channel Partner Program - Register deals for pricing and security. - [UniFi Professional Integrators](https://ui.com/professional-integrators) - $999/year - Training webinars - Ambassador access for logistics and offering questions. - 10 P2 support phone calls per year - UniFi Distributor - Sell equipment and honor warranty claims. # Users, Admins, and Roles [UniFi Roles Explained: Admins and Users - Ubiquiti Help Center](https://help.ui.com/hc/en-us/articles/1500011491541-UniFi-Roles-Explained-Admins-and-Users) ## Admins An Admin is anyone that has the ability to [access a UniFi site](https://help.ui.com/hc/en-us/articles/20680072882967), in order to monitor and/or make configuration changes ## Users **Users** interact with UniFi devices in their daily operations. For example, an office building might have a few **Admins** but hundreds of **Users**. # UniFi OS Server for MSPs - Ubiquiti has released [UniFi OS Server for MSPs](https://blog.ui.com/article/introducing-unifi-os-server) which suggests that we should be running a single UniFi server that manages our clients' devices. - Scales to serve many customer sites from a central footprint. - Fits into existing backup, monitoring, and compliance workflows. - Site Magic SD‑WAN for resilient multi‑site meshing with UniFi Gateways. (BOVPN between UniFi gateways) - Centralized Update Management to stage and roll firmware at scale. - UniFi Identity for Zero Trust user and device control. # UniFi Organizations > **UniFi Organizations** take **Site Manager** to the next level—giving you the power to group sites in a way that mirrors real-world organizational structures. With this setup, you can centrally manage **Users**, **Admins**, and **Policies** across all your sites with just a few clicks. > > Whether you’re part of an in-house Enterprise IT team or managing deployments as an MSP, UniFi Organizations deliver a secure, scalable, and seamless way to control your network environment. > \- [Introducing UniFi Organizations - Ubiquiti Help Center](https://help.ui.com/hc/en-us/articles/30752036272791-Introducing-UniFi-Organizations) [Manage UniFi Organization Users and Admins - Ubiquiti Help Center](https://help.ui.com/hc/en-us/articles/31557407384343-Manage-UniFi-Organization-Users-and-Admins) # UniFi Support https://help.ui.com/hc/en-us/articles/12257617810327-Ubiquiti-Support-and-User-Responsibilities https://help.ui.com/hc/en-us/articles/1500001268521-Ubiquiti-s-Vintage-and-Legacy-Products https://rma.ui.com/